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How to Win US Contract Recruitment Business Before Opening an Office

Lessons from Ben Broughton, Founder of Primis, on building a successful US contract recruitment business from the UK.

Many recruitment leaders assume entering the US market starts with opening an office, relocating employees and making a significant investment.

The reality is often very different.

Before committing to a physical presence, many successful recruitment businesses build relationships, win clients and generate revenue from afar. Few people understand this better than Ben Broughton, Founder of Primis, who successfully scaled a contract recruitment business across both the UK and US markets. In this episode of The Global Talk, Ben shares how Primis entered the US market, built credibility with clients and developed a successful contract recruitment operation.

Many of the strategies discussed throughout this interview align closely with the principles behind Workwell Global’s Recruit From Afar™ methodology, helping recruitment businesses test opportunities, validate demand and generate revenue before making a physical commitment to a new market.

 

Key Takeaways from Primis’ US Expansion

  • Build relationships with US clients and candidates
  • Establish credibility through a US phone number and virtual presence
  • Focus on a niche market and become known for specialist expertise
  • Generate contract recruitment revenue before making a significant investment
  • Validate demand before committing to relocation or office costs
  • Use tools such as the Recruit From Afar™ Checklist to assess readiness

 

 


 

 

 

 

Why Enter the US Recruitment Market?

Huge Market Potential and Demand for Contract Recruitment

The US contract recruitment market presents one of the biggest growth opportunities available to recruitment businesses today. As discussed in the interview, contract recruitment represents the vast majority of staffing revenue generated in the US. For agencies looking to grow internationally, it offers access to a market that is significantly larger than the next largest markets and heavily reliant on flexible talent solutions.

 

Higher Margins and Greater Earning Potential

“If you’re not in the US, go tomorrow!” 

Ben highlights the financial opportunity available to recruiters operating in the US market, including higher margins, stronger recurring revenue and improved business valuations. For many recruitment founders, these advantages are a major driver behind international expansion and one of the reasons the US remains a priority growth market.

 


 

 

How Is the US Recruitment Market Different from the UK?

A More Relationship-Driven Market

“I love the US market purely because it’s still very much relationship-based whereas the UK is quite transactional.”

One theme appears throughout Ben’s experience: relationships matter. While UK recruitment can often feel transactional, Ben found that US clients place a significant emphasis on trust, credibility and long-term partnerships. Building those relationships can result in larger projects, repeat business and stronger client retention.

“Clients are much more open to looking at projects, rather than just one or two hires.”

For recruitment businesses looking to enter the US market, relationship building should be viewed as a growth strategy rather than merely a sales activity.

 


 

 

How to Get Started in the US Recruitment Market from Afar

One of the most valuable parts of Ben’s interview is that many of his recommendations can be implemented before opening a US office.

 

Create Your US “Virtual Shopfront”

Ben recommends:

  • Getting a US phone number
  • Securing a virtual US office address
  • Running virtual events
  • Building relationships before relocating

These recommendations align closely with our Recruit From Afar™ method which has helped 100s of recruitment agencies get started in the US market. Many recruitment businesses assume they need a local office before they can win US business. In reality, many agencies successfully build clients, candidates and revenue before establishing a permanent presence.

 

Have a Niche

“We’re just trying to own that space as much as we can.” 

One of the reasons Primis was able to gain traction quickly was its specialist focus. Rather than trying to work every role, the business concentrated on a clearly defined area of expertise and built credibility within that community. One of the most common themes we see among successful agencies is specialisation. The strongest international expansion stories rarely begin by targeting everyone. They begin with a clearly defined niche, a repeatable proposition and a deep understanding of the market they serve.

 

Change Your Recruitment Strategy Per State

“Every state has its own individual issue with their own nuances and their own ways of doing things.”

One of the biggest mistakes recruitment businesses make when entering the US is treating it as a single market. Every state has different commercial opportunities, client expectations, employment regulations and business cultures. A strategy that works in New York may need adjusting significantly in Austin, Miami or California.

Understanding these differences can have a major impact on your ability to win clients, maintain compliance and scale successfully in the US market.

 

Pricing Contract Recruitment Services in the US

Ben emphasises that transparency is critical when discussing contract solutions with US clients.

Recruitment businesses should be prepared to clearly explain:

  • Contractor pay rates
  • Costs of compliant engagement
  • Recruitment fees
  • State-specific considerations

“Understand the fees are different for each state you’re working in and have those documented.”

Agencies that educate clients and communicate pricing clearly are often more successful in building long-term trust.

 


 

 

Five Business Development Tips Building a Healthy US Recruitment Business

1. Identify Your Target Clients

Understand who uses contractors and where your expertise creates value.

 

2. Get in Front of Prospective Clients

“If you’re not in the US, take advantage of hosting virtual events.”

Virtual events can be a highly effective way to build credibility, generate conversations and establish relationships from afar.

 

3. Educate Your Clients

Don’t assume prospects understand the full breadth of your offering. Demonstrating expertise often opens new opportunities.

 

4. Prioritise Contractor Care

Delivering a positive contractor experience can strengthen relationships with hiring managers and create additional revenue opportunities.

 

5. Lead with Value

“We provide data around salaries and the market, reports and whitepapers.”

Educational content, insights and market intelligence often outperform purely transactional outreach.

 


 

 

Do You Actually Need a US Office Yet?

One of the biggest misconceptions in international recruitment is that expansion starts with opening an office.

For many agencies, the smarter approach is to:

  • Build US revenue
  • Develop client relationships
  • Create repeatable delivery processes
  • Validate demand
  • Understand local market dynamics

Only then should you decide whether a physical US presence is required. If you’re thinking about entering the US market, book a Recruit From Afar™ Strategy Call to see how you can get started from your home office.

Thinking about opening a US office?

If you're keen to physically enter the market, speak to one of our expansion experts who can offer insights on how to get started and what the top locations may be for your niche.

Disclaimer: Workwell Global does not endorse any personal views or opinions expressed by the interviewee. All information is provided for general informational purposes only and should not be considered legal, tax, immigration or professional advice. Independent advice should always be sought based on your specific circumstances.